HOW WE PROTECT YOUR PRIVACY

This privacy policy (“Privacy Policy”) tells you how REI Blackbook (the “Company”) collect, use, and protect your personal information. By visiting the Company’s website (the “Website”), you accept and agree to the terms and conditions of this Privacy Policy. In particular, you consent to our collection and use of your personal information as described in this Privacy Policy.

MINORS

We do not provide services or sell products to children. If you are below the age of 18, you may use the Website only with the permission and active involvement of a parent or legal guardian. If you are a minor, please do not provide us or other Website visitors with any personal information.

POLICY IS PART OF OUR TERMS AND CONDITIONS OF USE

This Privacy Policy is part of the Company’s Website's Terms and Conditions of use. You may view these Terms and Conditions on our Website.

THE TYPE OF INFORMATION WE COLLECT FROM YOU

Like most places on the Internet, simply by visiting our Website you automatically provide the Company information. This includes basic information such as your IP address, when you visited, the website from where you came prior to visiting the Website, the website where you go when you leave the Company’s Website, your computer's operating system, and the type of web browser that you are using. The Website automatically records this basic information about you.

And like many other websites, the Company may use cookies. In plain English, this means information that the Website's server transfers to your computer. This information can be used to track your session on the Website. Cookies may also be used to customize the Website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

The Company may also collect any data that you provide by posting it at the Website or by e-mail. You can always choose not to provide us with information. However, if you do withhold information, we may deny you access to some or all of our Website's services and features.

Some transactions between you and the Website may involve payment by credit card, debit card, checks, money orders, and/or third party online payment services. In such transactions, the Company will collect information related to the transaction as part of the course of doing business with you, including your billing address, telephone number, and other information related to the transaction.

WHAT WE DO WITH YOUR INFORMATION

The Company will use your information to operate the Website's business activities. For example, the Company may use this data to contact you about changes to the Website, new services, or special offers, resolve disputes, troubleshoot issues, and enforce our Website's terms and conditions.

As a general rule, the Company will not give your data to third parties without your permission. However, there are some important exceptions to this rule that are described in the following paragraphs.

The Company may, in its sole discretion, provide information about you to law enforcement or other government officials for purposes of fraud investigations, alleged intellectual property infringement, or any other suspected illegal activity or matters that may expose the Company to legal liability.

Although the Company does not disclose individually identifiable information, it may disclose aggregate data about our website's visitors to advertisers or other third parties for marketing and promotional purposes.

From time to time, the Company may use third party suppliers to provide services on our website. If a supplier wants to collect information about you, you will be notified. However, you will never be required to give information to a third party supplier. The Company restricts the way third party suppliers can use your information. They are not allowed to sell or give your information to others.

USER NAMES AND PASSWORDS

Your access to parts of our website may be protected by a user name and a password. Do not give your password to anyone. If you enter a section of our Website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.

YOUR USE OF INFORMATION AND UNSOLICITED JUNK E-MAIL

If you obtain personally identifiable information about another Website user, you are not allowed to disclose this information to anyone else without the consent of the user and our consent too.

We hate junk e-mail (Spam). Information you obtain from our website about us or other site users cannot be used by you or others to send unsolicited commercial e-mail or to send unsolicited commercial communications via our website's posting or other communication systems.

YOUR VOLUNTARY DISCLOSURE OF INFORMATION TO THIRD PARTIES WHO ARE NOT OUR SUPPLIERS

You may choose to provide personal information to Website visitors or other third parties who are not our suppliers. Please use caution when doing so. The privacy policies and customs of such third parties will determine what is done with your information.

AUTORESPONDERS

The Company may use autoresponders to communicate with you by e-mail. To protect your privacy, we use a verified opt-in system for such communications and you can always opt-out of such communications using the links contained in each autoresponder message. If you have difficulties opting out, you may contact the Company by sending an e-mail to info@reiblackbook.com, or sending us mail to the address listed below.

DATA PROTECTION AND SECURITY

The Company uses standard security measures to protect the personal information we collect. This includes technical, administrative, and physical safeguards designed to prevent unauthorized access, disclosure, alteration, or misuse of your information.

All data sent between your browser and our servers is encrypted. Only authorized personnel have access to personal information and only for purposes related to operating and improving the Website and its services.

While no system is completely secure, we take reasonable steps to protect your information and regularly review our data protection practices.

DATA RETENTION AND DELETION

REI BlackBook keeps personal information only for as long as it is needed to operate our services and meet the purposes described in this Privacy Policy. This includes meeting legal, regulatory, tax, accounting, and reporting obligations. In some situations, we may keep information longer if there is an open complaint or if we believe it may be relevant to a potential legal matter involving you or the Company.

When determining how long to keep information, we consider:

  • The type and sensitivity of the data
  • The potential risk of unauthorized access or misuse
  • The reasons we collected the information
  • Whether those purposes can be achieved in another way
  • Any applicable legal or regulatory requirements

You may request deletion of your account or personal information at any time by contacting us at info@reiblackbook.com.

Types of Information We Collect and Retain

As described earlier in this Privacy Policy, REI BlackBook collects information for several business purposes. We have collected the following categories of personal information:

  • Identifiers: such as name, mailing address, IP address, and email address
  • Information defined under California Civil Code §1798.80(e): such as name and phone number
  • Internet or network activity: such as how you interact with our website, applications, or advertisements
  • Inferences: such as analytics, preferences, and usage patterns

If you have questions about retention, deletion, or how we handle your information, you may contact us at the email address above.

COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to operate the Website, analyze usage, and improve our services. You may set your browser to block cookies, but some Website features may not function properly. We do not honor Do Not Track (DNT) signals at this time.

GOOGLE USER DATA AND CALENDAR INTEGRATION

Some features of the Website allow you to connect your Google account so you can use Google Calendar with our scheduling tools. If you choose to connect your Google account, the Company will only access the minimum amount of information needed to provide these features.

Information We Access

  • With your permission, the Company may access:
  • Your Google account email address
  • Your Google Calendars and availability
  • The ability to create, update, or delete events you ask the system to manage

We do not access Gmail content or other Google user data unrelated to scheduling.

How We Use Google Calendar Information

Google Calendar data is used only to:

  • Display available meeting times
  • Create and update events you request
  • Prevent conflicting bookings
  • Sync appointment information between Google Calendar and the Website

We do not use Google user data for marketing, advertising, or profiling.
Data Protection for Google User Data

Information obtained through Google Calendar is stored securely and protected using the same safeguards we apply to all personal information. Calendar data is never sold or shared with third parties. Only authorized personnel may access this information when required to operate the scheduling features.

Retention and Deletion of Google User Data

The Company retains Google account tokens and related integration data only while your Google connection remains active.
If you disconnect your Google account:

  • All stored tokens and calendar connection data are deleted within a reasonable period.
    The Company no longer accesses your Google user data.

You may also revoke access at any time through your Google Account permissions: https://myaccount.google.com/permissions

You may request deletion of any Google Calendar data stored through the integration by disconnecting your Google account or by emailing us at info@reiblackbook.com. Upon receiving a deletion request, we will delete the data within a reasonable period, consistent with our retention obligations.

Limited Use Compliance
The Company’s use of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements

POLICY CHANGES

The terms of this Privacy Policy may change from time to time. If such changes are made, the Company will notify you by a notice posted on our Website's home page of the changes that have been made. If you disagree with the changes that have been made, please contact the Company (by e-mail, using a website contact form, or in writing by mail), and any changes made to this policy will not apply to information we have collected from you prior to making the changes.

If you are concerned about the topic covered by this Privacy Policy, you should read it each time before you use our Website. Any questions or concerns about this policy should be brought to our attention by sending an e-mail to info@reiblackbook.com and providing us with information relating to your concern.

You may also mail your concerns to us at the following address:

REI Group, LLC
16216 Baxter Rd.,  Suite 190
Chesterfield, MO 63017
United States

CALIFORNIA PRIVACY RIGHTS

If you are a California resident and our customer, Cal. Civ. Code 1798.83 permits you to request certain information about our disclosure of personal information to third parties for their direct marketing purposes. To request this information, please send an e-mail to info@reiblackbook.com or write us at the following address:

REI Group, LLC
16216 Baxter Rd.,  Suite 190
Chesterfield, MO 63017
United States

This privacy policy was last updated on 11-19-2025.

Copyright 2008-2009 Law Office of Michael E. Young PLLC, and licensed for use by the owner of this website at www.reiblackbook.com. All Rights Reserved. No portion of this document may be copied or used by anyone other than the licensee without the express written permission of the copyright owner.